Editorial Guidelines & Complaints

Our principles

Facts over opinions. Every review is built on verifiable data: license numbers checked in official registries, documented payment terms, and — for Payout Tested casinos — real deposits and withdrawals performed by our testers.
Two-level verification, clearly labelled. Every listed casino is verified against official regulatory registries and 40+ data points (“Verified”). Casinos additionally tested with real money by our geo-based testers carry the “Payout Tested” badge with the test date, method, amounts and timing published.
Commercial independence. Affiliate commissions never influence scores or rankings (see Affiliate Disclosure). Our Warnings list cannot be bought out of.
Authorship and accountability. Every page carries a named author; reviews are fact-checked by a second team member. Author profiles list credentials and contact.
Freshness. Every review shows when its facts were last verified. We re-verify licenses periodically and after any regulatory action.
Corrections. We fix errors quickly and transparently. Material corrections are noted on the page.

Report an error or complain

Found an inaccuracy, an outdated bonus, or believe a casino misled you? Email[email protected] with the page URL. We aim to respond within [X] business days. Complaints about our editorial conduct can be sent to the same address.

Note: we cannot resolve disputes between you and a casino, but verified reports of non-payment or unfair treatment feed directly into our scores and Warnings list — they matter.